Policies

3Dynamic Sport Performance and Therapy understands that unplanned circumstances can occur and you may need to cancel or reschedule your appointment. If you need to reschedule or cancel your appointment, you will need to notify with at least 24 hours prior to your appointment.

If you arrive 15 minutes past your appointment will be cancelled and a new appointment will be schedule when notified.

For clients who have purchased packages: if an appointment
is cancelled within 24 hours that appointment will be considered as taken and
move forward with the remaining sessions left in the package. For 5-session and
10-session packages, sessions must be scheduled and taken within 5 weeks after
the first session

For clients who have purchased our memberships: all memberships are a 3-month commitment minimum. Memberships can be cancelled any time. No cancellation fee applies.